What information we collect
We collect the information needed to provide the service. This may include your church profile, administrator account details, members and families, attendance, giving and receipt records, event registrations, support messages, and basic technical information such as browser, device, and login activity.
How we use it
We use this information to run the platform, show the right records to the right users, process giving and receipts, send service messages, provide support, improve reliability, prevent abuse, and keep your church workspace secure.
Your church controls its records
Each church is responsible for the member information it enters into ChurchBe Suite. Church administrators manage who has access, what roles they have, and whether member information is accurate and collected with the right consent for their context.
Who we share information with
We only share information with service providers when it is needed to operate ChurchBe Suite. For example, we may use providers for hosting, payments, SMS, email, backups, analytics, and customer support. These providers are not allowed to use the information for their own marketing.
Security and retention
We use practical security measures such as user roles, access controls, backups, and system monitoring. No system is perfect, but we take protection seriously. We keep records for as long as needed to provide the service, meet legal or accounting needs, resolve disputes, and support church operations.
Questions or requests
If you have a privacy question, want help with account data, or need to report a concern, contact us at support@churchbe.com, call 020 582 2567, or message us on WhatsApp at 020 582 2567.